Services

Workplace transformations in new ways of working and teamwork

Research has shown that businesses with highly effective internal communication produce better financial results and are more stable.

Leader Learning Workshops

Equip your leaders and managers to communicate effectively. 

Our Workplace Strategist, Nina Fountain, received her Applied Science (Honours) degree in Communication Sciences. She brings meaningful insights to improving team communication in the workplace. Your leaders will be able to implement their learnings immediately.

Seven one-hour workshops delivered online or in person. Specifically designed for the challenges of teamwork in the changing modern workplace. 

  • Run effective team meetings, including remotely
  • Use the keys to successful teamwork
  • Develop the ability to build lasting trust 
  • Learn how to raise issues well, so things get dealt with
  • Achieve powerful agreements within your team
  • Be clear about roles and responsibilities
  • Evolve beyond micromanagement

Coaching Conversations for Improved Communication

Support your key influencers to build a workplace that is productive and cohesive. In these one hour conversations, we adopt an approach that combines mentoring, coaching and consulting to help leaders problem-solve and develop their communication skills.

Team Conversation Starters

Get your team members talking about the things that matter. The elephant in the room, the bridge that won’t be crossed, the unspoken things… these issues can derail teamwork. 

Our Workplace Strategist, Nina Fountain is a trained mediator. She applies win-win thinking to helping teams resolve communication issues that otherwise threaten productivity and team cohesion. 

  • Team conversations
  • Explore issues with individuals
  • Solutions that are team-led, leadership-led and/or system focused

Work with Nina to get your team back on track and aligned around what’s important. 

Motivational Speaking

Teams and leaders working through changing times need to perfect their skills in being clear, connecting, building culture and collaborating. Our ability to communicate, in person and online, is one of the most fundamental skills for the workplace today.

Transformed Teams’ Workplace Strategist, Nina Fountain, is an experienced speaker  who loves to inspire teams and their leaders to reach further together, with practical tools and strategies. 

Flexible work styles are proven to increase productivity and commitment.

Leader Learning Workshops

Equip your leaders and managers to build their flexible teams through trust and communication. Seven one-hour workshops delivered online or in person. Specifically designed for the challenges and opportunities of working flexibly and remotely, drawing on our expertise in this area. 

  • Effective remote meetings
  • The keys to successful flexible teamwork
  • Build trust through raising issues well
  • Tailor your communication to the flexible workplace
  • Establish a team charter
  • Be clear about accountability
  • Adapt your leadership style

Coaching Conversations for the High Performing Flexible Leader

Support your key influencers to build a flexible workplace that is productive and cohesive. In these one hour conversations, we adopt an approach that combines mentoring, coaching and consulting to help leaders problem-solve and develop their flexible leadership.

Workplace Strategy & Support

Attract and retain team players with a strong alignment to your business. Our Workplace Strategy service supports leaders who want to explore, improve, pilot or roll out innovations to their work style – including flexible work styles. We work with your leadership team to create alignment and develop the right mindset. We establish an approach in your workplace that will deliver on your business goals.

  • Understand your readiness through our Readiness Assessment against ten capabilities
  • Develop your workplace culture with a fit-for-purpose change management strategy
  • Support your leaders with evidence-based reasons and workable solutions 
  • Align your leaders and managers with your new direction 
  • Update your systems, policies and procedures for your new way of working

Flexible Team Master Plan

Develop your team members’ approach to their work style, so that they stay productive and work together as a cohesive team. Avoid the risks associated with flexible work, and maximise the opportunity. Prove the benefits to your managers. The Master Plan powerfully resolves resistance to flexible and remote work styles. 

  • Demonstrated results through pre- and post-surveys with your team
  • Team participation through co-design sessions
  • Supported experimentation through facilitated discussions
  • Confirmed new arrangements through team and individual documentation
  • Builds capability through experience

Modern employers align their use of space with their technology and culture, to achieve a flexible workplace that delivers, with improvements in productivity and collaboration.

Leader Learning Workshops

Equip your leaders and managers to build their Activity Based Working (ABW) teams through trust and communication. Seven one-hour workshops delivered online or in person. Specifically designed for the challenges and opportunities of working in flexible workplaces, drawing on our expertise in this area. 

  • Effective remote meetings
  • The keys to successful teamwork
  • Build trust through raising issues well
  • Tailor your communication to the ABW environment
  • Establish team agreements
  • Be clear about accountability
  • Adapt your leadership style

Coaching Conversations for the High Performing Activity Based Working Leader

Support your key influencers to build an ABW workplace that is productive and cohesive. In these one hour conversations, we adopt an approach that combines mentoring, coaching and consulting to help leaders problem-solve and develop their leadership.

ABW Workplace Strategy & Support

Attract and retain team players with a strong alignment to your business. Our Workplace Strategy service supports leaders who want to explore, improve, pilot or roll out innovations to their work style – including Activity Based Working environments. We work with your leadership team to create alignment and develop the right mindset. We establish an approach in your workplace that will deliver on your business goals.

  • Understand your readiness through our Readiness Assessment against ten capabilities
  • Develop your workplace culture with a fit-for-purpose change management strategy
  • Support your leaders with evidence-based reasons and workable solutions 
  • Align your People and Culture functions with your technology and building capability
  • Update your systems, policies and procedures with your new way of working

Activity Based Working Team Master Plan

Develop your team members’ approach to their work style, so that they stay productive and work together as a cohesive team. Avoid the risks associated with flexible workplaces, and maximise the opportunity. Prove the benefits to your managers. The Master Plan powerfully resolves resistance to new ways of working. 

  • Demonstrated results through pre- and post-surveys with your team
  • Team participation through co-design sessions
  • Supported experimentation through facilitated discussions
  • Confirmed new arrangements through team and individual documentation
  • Builds capability through experience

Results for our clients

Large employer reduced their desks by 35%, creating a central, collaborative workspace and saving time and money

“Nina from Transformed Teams, helped us steer the programme in the right direction.  She became a highly valued contributor and we drew significantly on her experience, insights and resources.”

Candy Gray, Manager Organisational Development & Capability, Kainga Ora

The client’s challenge

This large employer with city offices in Auckland and Wellington needed to consolidate several city locations in both cities. One office in each city would improve collaboration across business areas. To make it work, they needed to fit more people into less space.

Transformed Teams solution

We defined the future direction, delivered workplace strategy and worked closely with the supporting business areas.

Our skill in quickly connecting with all members of the organisation meant we heard all issues and could formulate a wholistic approach to workplace transformation. This ensured the organisation’s vision would be delivered by Facilities, Technology and HR teams working together. We loved this project and value the staff who asked us to “Come back again.”

The result for our client

This large employer was able to provide a dynamic collaborative work hub for their people, whilst reducing the number of desks by 35%. The resulting reduction in floor space meant they now pay less rent.

The client’s challenge

Take the urgent need to communicate complex ideas and the need to work flexibly and remotely. Add all the uncertainties of the COVID-19 pandemic. Combine that with an evolving political landscape. These were some of the major challenges faced by this NZ Government Department in 2020.

Transformed Teams solution

Working with this clients’ executive team, we quickly understood their challenge and had a plan in place before lockdown in March 2020. Resolving complex leadership and management challenges for flexible work is one of our specialties. We worked to align executive and middle-managers.  

The result for our client

Through tailored workshops, the executive team made key decisions and managers became informed.

  • Executive leaders came to fully understand the challenge. They made key decisions to align the organisation successfully.
  • Managers developed their abilities to lead flexible teams.
  • Using our proven framework for successful flexible workplaces, we left no stone unturned so that the organisation was left with a clear direction to shape its flexible future.

Medium-sized employer needed executive buy-in

“The executive sessions were exactly what we needed. For subject matter expertise on flexible work there is just no one else.”

Manager, People and Culture, Government Department

This large organisation intensified their use of space

We achieved intensified desk usage through flexible work and workplace management

Opportunity

A large government client had an accommodation challenge, with not enough space to grow. 

They planned to use flexible work to maximise the use of their existing lease

Our solution

Transformed Teams laid the foundations for the client to intensify their use of space: 

  1. Established a workplace vision with the Senior Leadership Team
  2. Supported union negotiations
  3. Influenced and raised visibility for managers and team members through presentations, comms and conversations with individuals
  4. Delivered a successful flexible work pilot
  5. Developed a Flexibility Strategy 
  6. Coordinated business support functions
  7. Identified the issues to be resolved for the organisation to have a sound flexible work policy and procedures

Benefits

  • The pilot business area was able to reach a 0.8 desk ratio, subject to property changes. 
  • The client established their foundation for a leading practice approach to flexible work. 
  • The organisation’s relationship with their main union was strengthened.
  • Individuals achieved improved wellbeing. 
  • We achieved measurable increases in wellbeing, engagement and quality of work.

 

Opportunity

An ambitious leader wanted his team members to develop a flexible mindset. 

In this team of around 40 people, some team members were resistant to change. Friction arose when their approach started to hold back progress. Our client wanted to create an attractive team culture that motivated all his team members – one where everyone was encouraged to work and think flexibly. 

Ultimately, the client believed that if they could move to a flexible workstyle, it could be a powerful symbol of a new culture. Working through the challenges together would build teamwork. Together the team could become more innovative and adaptable. 

Our solution

Transformed Teams prepared managers and teams to work flexibly by: 

  1. Pre-assessment with our Flexible Work Exploratory Survey
  2. Employee and manager training
  3. Moderate team co-design workshops
  4. Supported eight-week team trials
  5. ‘TechShop’ sessions facilitated through the organisation’s IT support
  6. Consolidated team charters, reflecting learnings
  7. Post-assessment via our Flexible Work Post-Trial Survey

Benefits

The client achieved a significant boost in work culture: 

  • Job satisfaction rose from 76% to 91%
  • 71.4% of team members reported a positive impact on their wellbeing
  • 28.6% agreed that the quality of their work was impacted positively 
  • Overall engagement rose from 72% to 85%

Team members made comments including “The culture around flexible work is now really positive… There are no negative connotations.”

Our client was particularly pleased that team members who were previously resistant to change joined the journey. Several started to work flexibly themselves and anecdotally, previous issues they had held fell by the wayside.

Job satisfaction jumped to 91% within three months

An inflexible team needed a mindset of flexibility

We saved a small business $30,000 a year in rent,
and attracted key talent

This small business needed a high-powered CEO and an operating model for the future

Opportunity

A 10-person, self-funded membership business wanted to transition their physical office to a 100% distributed workplace. 

As part of their larger business strategy, the board wanted to attract a high performing CEO who could help them position for the future. The CEO believed that a 100% distributed work model could help the business to recruit more freely; without a physical office the organisation could recruit new team members no matter where they were based. 

With a large number of employees now working from home multiple days a week and no client meetings taking place at the office (due to the organisation’s customer base being spread over both NZ and Australia), the CEO realised the office had ceased being relevant to most of their business operations. 

Our solution

Transformed Teams transitioned managers and teams to a distributed work model, through: 

  1. Team member training
  2. Problem-solving workshop for team and practical issues
  3. Updated performance management system to become outcomes-oriented
  4. New video technology to support remote work
  5. One-on-one coaching for team members and leaders
  6. Work, Health and Safety checks for home office set up
  7. Best practice employment policies

Benefit

The client declared the move from the old model to a 100% distributed work model a complete success. All pre-existing team members stayed with the business. And when they needed to recruit a new CEO, the owner called to say “I’ve got a new problem, I’ve got far too many candidates to choose from – I am having trouble shortlisting them, they’re all that good.” They successfully recruited an experienced CEO to take the business to its next level of growth.

The client now saves $30,000 per year on rental costs alone as their physical office has become obsolete. They have increased their profile nationally in Australia and New Zealand.

What our clients say about us

Chris Gandy, Director, Cause and Effective

Chris Gandy

Director | Cause and Effective

Nina is one of those rare business leaders who lifts her head above the trench of today to envision the workplace of tomorrow. For Nina it is one of distributed work teams - a workforce that reaches beyond the restrictions of a traditional office environment. What stands her apart from other workforce futurists is that Nina has developed tools and processes to assist individuals, teams and organisations to successfully transition to an impactful, more satisfying, new world of work. I have leveraged Nina's foresight and skills in the past and will continue in the future. I thoroughly recommend you do too if you are interested in leading a more efficient and motivated team.

Dr Heidi Sundin

Executive Manager Education and Innovation | Workplace Gender Equality Agency

Nina and I worked together on the development of a national workplace flexibility education program, at the Workplace Gender Equality Agency. Through extensive consultation and piloting with stakeholders, we developed a comprehensive range of resources for organisations to implement strategies on workplace flexibility, a key enabler for gender equality. Nina is highly professional, well researched and collaborative. Nina is an engaging presenter and facilitator, and she listens deeply to people’s input. In relation to building the workplace of the future, Nina is at the cutting edge of thinking and understands the commercial realities that organisations face and the need for agility in this dynamic market. Thanks Nina for the great work!

Candy Gray

Manager Organisational Development & Capability, Kainga Ora

Nina worked with us on a complex project involving two office transitions to Activity Based Working. She brought her expertise with the people and culture aspects of flexible workplaces to help us steer the programme in the right direction. She became a highly valued contributor and we drew significantly on her experience, insights and resources. Nina has a real talent for connecting with a wide range of audiences and used the right level of humour and content to engage. She navigated complex situations with professionalism and resilience. I would definitely work with Nina anytime.

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